What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to provide your name, e-mail address or telephone number. However, you can visit our site anonymously.

What do we use your information for?

The information we collect from you may be used in any of the following ways:

• To improve customer service (your information helps us respond more effectively to your customer service requests and support needs).

• If you apply to pre-qualify for a JAN-PRO franchise, your personal information will be entered into our database and used to qualify your application.

• To send periodic emails/SMS.

• The e-mail address you provide may be used to send you information, respond to inquiries and/or other requests or questions.

• Anonymous aggregate information about visitors to our site, such as time of visit, pages visited, and your computer's IP address, may be used for analytical purposes.

How do we protect your information?

We implement a variety of security measures to safeguard the security of your personal information when you enter, submit or access it. Only persons with special access rights to our systems and who are required to maintain the confidentiality of such information may access it.

Do we use cookies?

We use cookies on our site. Cookies are small pieces of information that some websites store on your computer's hard drive when you visit them. Like many other sites, JAN-PRO.ca and other third party services or partners on our site may use cookies to identify visitors. For more information, see the privacy policies of our third-party partners. Most browsers automatically accept cookies, but allow you to modify your security settings to approve or reject cookies on a case-by-case basis.

Do we disclose information to third parties?

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable information about visitors may be provided to other parties for marketing, advertising or other purposes.

Online privacy policy only

This online privacy policy applies only to information collected on our website and not to information collected offline.

Email privacy

Electronic messages and attachments are intended for the sole use of the intended recipient(s), are confidential and may constitute or contain privileged information. If you are not the intended recipient, you are advised that any disclosure, review, retransmission, conversion to paper, copying, dissemination or other use of this message and its attachments is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message and any attachments from your system. While this email and all attachments are intended to be free of viruses or other defects that may affect any computer system in which it is received and opened, it is the responsibility of the recipient to ensure that it is virus-free, and our firm accepts no responsibility for any loss or damage resulting in any way from its use. We honor similar requests for confidentiality of e-mail communications.

Your consent

By using our site, you agree to our privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

Contact us

If you have any questions about this privacy policy, you can contact us using the information below:

JAN-PRO Canada Est

114-2323, boul. du Versant Nord

Québec,  QC   G1N 4P4

1-888-977-1444

Courriel : service@jan-pro.ca

Privacy Officer :

Sylvain Primeau, 514-324-0800, privacy@jan-pro.ca